Frequently Asked Questions About Our Client Services

Yes, Healthcare Pathfinder will handle communication with your insurance company on your behalf, ensuring you receive clear and accurate answers to your questions.

Yes, Healthcare Pathfinder will thoroughly review your claims, explanation of benefits, and medical bills to confirm if a payment is required. If you receive an unexpectedly high bill, we will investigate the charges and work to negotiate with the provider on your behalf.

Yes, during Open Enrollment, our team will provide expert guidance on plan options, cost-saving opportunities, and benefits to help you make an informed decision about your coverage.

Yes, if you lose healthcare coverage or need to secure a new plan for any reason, our professionals are available to assist you in finding the best coverage options for your needs.

Yes, a dedicated Healthcare Pathfinder insurance specialist will be available to answer any questions you have regarding your healthcare and insurance coverage.

Yes, if you are planning to travel, we will research and arrange appropriate travel insurance coverage to ensure you are protected while away.

Yes, upon request, Healthcare Pathfinder can download and provide a summary of your prior year’s claims, allowing you to keep a comprehensive record for your personal files.